ROBBIE SPENCE
Your Counselling Session
Anytime you wish to make a booking, we can either re-schedule at the conclusion of our session, or you can go to the Book Online section of the website. You won't be asked for payment when booking. Phew!
Prior to your first appointment, please:
Complete this simple online form
Following your appointment, I will send you an invoice and a link where you can make payment (excluding EAP clients). If, for some reason, you need to cancel or postpone the appointment, please give at least 24 hours notice. Failure to do so may incur an administration fee up to the scheduled fee, depending on time of notice of cancellation e.g. a client who simply does not show will be charged the full fee. In situations where the client arrives late, the duration of session will be the scheduled session period. If you have any payment difficulties or questions, we can discuss this. Just send me a message.
Too easy, right! :)
If you have booked a phone session, I will call you at the designated time. Make sure you have access to a space where you feel comfortable to speak with minimal distractions so you can get the most out of your session.
If you have booked an online session, I will send to a link at which we can connect at the designated time. Make sure you have access to a space where you feel comfortable to speak with minimal distractions so you can get the most out of your session.